Privacy policy
Last updated: February 10, 2026
Protecting your personal data is a priority for Impalia. This privacy policy details how we collect, use and protect your information when you use our website impalia.com.
1. Data collected
We collect only the data strictly necessary for the services offered by the website. This includes:
- Identification data: Last name, first name (where applicable)
- Contact details: Email address and phone number
- Connection data: IP address, cookies and browsing data
2. Purposes of processing
Your data is processed for the following reasons:
- Respond to your contact or quote requests
- Send newsletters or promotional offers (only with your prior consent)
- Improve user experience on the website
- Ensure the security of our platform
3. Legal basis
The processing of your data is based on:
- Your consent: For newsletter registration or use of the contact form
- Legitimate interest: To ensure maintenance and security of the website
- Contract execution: If you request a specific service from Impalia
4. Data retention period
We retain your data only as long as necessary for the purposes for which it was collected:
- Contact requests: Up to 2 years after the last exchange
- Marketing / Newsletter: Until unsubscription or after 3 years of inactivity
- Cookies: 13 months maximum
5. Data sharing
Impalia does not sell or rent your personal data to third parties. Your data may only be shared with:
- Our technical providers (hosting, email routing) strictly within the scope of their mission
- Judicial authorities when required by law
6. Your rights
Under the regulations (GDPR), you have the following rights:
- Right of access and rectification of your data
- Right to erasure ("right to be forgotten")
- Right to object to data processing
- Right to portability of your information
To exercise these rights, contact: rgpd@impalia.com
7. Security
We implement technical and organizational security measures (SSL encryption, security protocols) to protect your data against unauthorized access or loss.